Returns & Refunds

Because every Tale & Star book is custom-manufactured for a specific child, we're unable to accept returns or issue refunds for:

• Change of mind after order submission
• Errors in information you provided (child's name, story preferences)
• Minor color differences between the digital preview and the printed book (normal printing variation)
• Delays due to shipping carrier or customs

We encourage you to carefully review your digital preview before placing a print order.

If your book arrives damaged or is defective (misprint, binding failure, etc.), we will replace it at no cost to you.

To request a replacement:

1. Email support@taleandstar.com within 30 days of delivery
2. Include your order number and photos showing the damage
3. We'll confirm and ship your replacement within 2–3 business days