Support
Shipping Information
Delivery options, timelines, and tracking details.
Production Time
After you approve your digital preview and place a print order, your book enters production:
- Standard production: 2–3 business days
- You'll receive an email when your book ships, with tracking information
United States Shipping
| Method | Delivery Time | Price |
|---|---|---|
| Standard | 5–7 business days | Free |
| Expedited | 2–3 business days | $12.99 |
Shipping time begins after production is complete (2–3 days). Total delivery = production + shipping.
International Shipping
| Region | Delivery Time | Starting Price |
|---|---|---|
| Canada | 7–10 business days | $9.99 |
| United Kingdom | 10–14 business days | $12.99 |
| Europe | 10–14 business days | $14.99 |
| Australia / NZ | 12–18 business days | $16.99 |
| Rest of World | 14–21 business days | $19.99 |
International customers are responsible for any customs duties or import taxes imposed by their country.
Order Tracking
Once your book ships, you'll receive a shipping confirmation email with a tracking number. You can track your order directly with the carrier.
Questions about your order? Email support@taleandstar.com.